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Gabrielle Parker

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    I found Dr.Hood while searching Google and so far so good. He's the only doctor that has spent more than 5 minutes with me and explained everything about my knee in full detail. He came up with a game plan to attempt prior to considering surgery, and I'm hopeful. Out of 3 Dr.'s opinions of my knee, he seemed the most straight forward.

    Update 1:
    I'm 5 days post-op for a meniscus tear repair. I feel my surgery went well, but I DO NOT recommend using a Pelham Medical Center for the surgery facility. Check-in was seamless, but I did not have a good experience pre or post surgery there. I feel like the nurses and anesthesiologist are overworked/understaffed. I started feeling very nervous as soon as I was wheeled into the packed pre-op room where there was not much privacy (open curtains and you could hear everyone's personal business).The nurse helping me was nice, but seemed inexperienced and went through my vein twice trying to place an IV after realizing the light above me wasn't on, and I have very robust easily-seen veins. Another nurse comes in and places the IV on the vein directly on my other wristbone, which was painful - both of my hand's veins still hurt from this. Then, the anesthesiologist administered something to make me "not care", then a knee nerve block, which numbed my entire leg, not just the knee area). After, I had to use the restroom and was given a walker to get into the restroom, but was left alone to use the toilet, and fell onto my numbed leg. I told the nurse I fell when I made it out of the restroom. Later, I believe she asked questions to make sure I didn't hit my head.

    I was then taken into surgery, and when I woke up back in the post-op room, I had a different nurse. I told her that I was extremely nauseous and was given two separate IV medications to combat that. The first didn't work, and second knocked me out for the most part. I was given a folder when I left, but didn't have any of the nurses info I was previously told I would get (for a survey), and there was no info on the wound care or any info about the leg cast. My husband picked me up and we drove an hour back home. No one sent my prescription to CVS, and the prescriptions were written for pills - I told at least 4 nurses at the hospital that I needed everything in liquid form. To top off my not great experience, it took CVS until 9PM to fill the prescriptions for pills - which I couldn't take - after my husband dropped off the prescriptions at 530PM. I even called the on call nurse to have liquid pain medicine sent, but couldn't get it filled until the next day. The first night was very painful as all of the medications were wearing off and I was still extremely nauseated from the anesthesia. This is my second knee surgery, first time using Dr. Hood, who has been great, but I don't know what was going on at Pelham Medical Center. I really hope for other's sake, that it's not like that all of the time.